We’re here to help this festive season
As the festive season fast approaches, we hope you enjoy a wonderful Christmas and New Year. Whether you’re travelling, celebrating with loved ones, enjoying a well-earned break, or working, you’ll still be able to access the services you need.
We know this is a busy time of year, with many of our members on the road enjoying the holidays.
That’s why our Roadside Assistance services never take a break—we’re here for you 24/7 on 13 11 11. If you experience any unexpected bumps along the way, don’t hesitate to call us.
For emergency home and motor insurance claims, we are also available 24/7 on 13 27 22, or you can lodge a claim anytime online.
Our branch opening hours during this period are:
Tuesday 24 December: 9am – 4pm (early closure)
Wednesday 25 December (Christmas Day): Closed
Thursday 26 December (Boxing Day): Closed
Friday 27 December: 9am – 5pm
Saturday 28 December: Closed, our call centre is available 9am-2pm on 13 27 22
Sunday 29 December: Closed
Monday 30 December: 9am – 5pm
Tuesday 31 December: 9am – 4pm (early closure)
Wednesday 1 January (New Year’s Day): Closed
We’ll be back to normal opening hours from Thursday 2 January.
From all of us, have a lovely festive season, wherever your travels take you. Drive safely and remember we’re here to help when you need us.