A helping hand for a biking blunder
For motorbike rider Linda Manaena,what started as a straightforward call to RACT Roadside Assistance turned into a comedy of errors – and a memorable encounter with one of our team members, Josh.
“I hadn’t ridden my bike over winter, and when I tried to start it, the battery was flat,” Linda explains. “Josh arrived, jump-started the bike, and off I went, with some sound advice to keep it running for an hour or so.”
Not long after she set off, Linda pulled into a service station for fuel. “Without thinking, I turned the bike off before it had a chance to fully charge,” she admits with a chuckle. “Of course, it didn’t start again!”
Embarrassed and stuck, Linda was preparing to call Roadside Assistance once more when, to her surprise, Josh appeared. “I was still on hold when I looked up and saw him pulling in. He’d driven past, saw me, and figured out exactly what had happened,” she says.
Linda couldn’t help but be impressed by Josh’s initiative. “He even tried calling me before swinging back around, just to check I was OK. No judgement, just help”. “
Josh deserves a shout-out because it’s not often you come across service like that – and I’ll definitely be more careful with my bike battery from now on.”
