2024 Annual General Meeting

The AGM is a key event in our calendar, where members get updates on RACT’s progress, financial health, and future plans. It’s also a chance for members to vote on decisions that shape the direction of our organisation.

Key highlights and accomplishments

President and Chairperson, Alison Flakemore, opened the meeting, celebrating a strong year of achievements in road safety advocacy, enhanced member services, and excellent financial results. Group CEO, Mark Mugnaioni, followed with a positive financial update, highlighting strong revenue growth and key operational successes across RACT’s services, including roadside assistance and insurance.

A video of proceedings can be viewed at the bottom of this page.

Acknowledging our contributors

We took a moment to recognise several key figures who have played a significant role in RACT’s journey:

• Kathryn Westwood, a former Board Director, was honoured with a place on the Business Council of Co-operatives and Mutuals' honour roll. Kathryn has been a strong advocate for member-driven initiatives and governance excellence, playing a crucial role in shaping RACT’s strategic direction during her tenure.

• Ralph Doedens, retiring Board Director, has been a cornerstone of RACT’s growth. Ralph joined RACT Insurance as CFO in 2000 and became CEO in 2006. He later returned as a Board Director, where his extensive industry knowledge and strategic insight were invaluable, especially during RACT’s acquisition of full ownership of RACT Insurance in 2021.

• Jo Archer, awarded an Honorary Life Membership, served as a Board Director from 2006 to 2021. Jo is well-known for her passion for road safety and community advocacy, particularly in regional Tasmania. Her commitment to keeping the member voice at the forefront of Board discussions has left a lasting legacy.