Getting in touch
You can call, email or visit us with any questions you've got. We're here to help.
Enquire online
If you need support with a particular product or service please send us an email and we’ll get back to you within two business days.
After hours enquiries
Our customer call centre is currently closed.
Our team is available:
Mon–Fri 8am–6pm and Sat 9am–2pm.
To email us, please click the green 'Help' button (bottom-right).
We'll be in touch within 3 working days.
Find answers to common questions in our Help Centre.
Need after hours roadside assistance? Call 13 11 11.
Have an insurance claim emergency? Call 13 27 22 and select option 3.
Our branch opening hours during the Christmas period are:
Tuesday 24 December: 9am – 4pm (early closure)
Wednesday 25 December (Christmas Day): Closed
Thursday 26 December (Boxing Day): Closed
Friday 27 December: 9am – 5pm
Saturday 28 December: Closed, our call centre is available 9am - 2pm on 13 27 22
Sunday 29 December: Closed
Monday 30 December: 9am – 5pm
Tuesday 31 December: 9am – 4pm (early closure)
Wednesday 1 January (New Year’s Day): Closed
We’ll be back to normal opening hours from Thursday 2 January.
Our AutoServe team will also be taking a quick break from Tuesday 24 December until Monday 6 January.
Pay us a visit
Our friendly team are located at multiple branches across the state.